Effective Date: January 1, 2024

Welcome to Vitality Nexus Group ("we," "us," or "our") platform, available at www.drzacwatkins.com ("Website") and on mobile applications (on the Android and iOS mobile platforms) and desktop applications (on the Windows and MacOS platforms) (“Applications”) (hereinafter along with the Website collectively referred to as “Platform”). We are registered at 3809 109th St. Suite C, Urbandale, Iowa 50322 United States. This Fulfillment Policy ("Policy") outlines the terms and conditions governing refunds, delivery, returns, and cancellations for products and services offered through our Platform.

1. Refund Policy

We do not offer refunds unless explicitly stated in the order form, sales page, or the contract of the program you purchased. Any refunds provided will be at our sole discretion and subject to the specific terms outlined in the respective documentation. Customers seeking a refund must submit a written request to [email protected], including all relevant order details and reasons for the request. Refunds, if granted, will be processed within 30 business days and issued via the original payment method or an alternative method at our discretion.

2. Delivery Policy

All our products are delivered digitally. Upon successful completion of the purchase process, customers will receive immediate access to the purchased digital products. Delivery is instantaneous and facilitated through our Platform. Customers will be provided with access links or login credentials necessary to retrieve the purchased content. Since our offerings are exclusively digital, no physical shipping or associated costs apply.

3. Return Policy

Due to the nature of digital products, we do not accept returns. All sales of digital products are final. Customers are encouraged to review product descriptions and terms carefully before making a purchase. In the unlikely event of a technical issue preventing access to purchased content, customers should contact [email protected] for assistance.

4. Cancellation Policy

We do not accept cancellations unless explicitly stated in the order form, sales page, or the contract of the program you purchased. Any permissible cancellations will be subject to the terms outlined in the respective documentation. Customers wishing to cancel a service must submit a written request to [email protected]. Cancellation requests will be reviewed and processed in accordance with the applicable terms.

5. General Provisions

This Policy is governed by and construed in accordance with the laws of Colorado. Any disputes arising out of or related to this Policy shall be subject to the exclusive jurisdiction of the courts located in Iowa. We reserve the right to modify this Policy at any time without prior notice. Customers are encouraged to review this Policy periodically for updates.

6. Contact Us

If you have any questions or concerns about this Fulfillment Policy, please contact us at [email protected].